Answers to a few FAQ...
How often should a piano be tuned?
Every six months. At least once per year. AS NEEDED. After Moving.
Before a Performance/Recording/Wedding/Party/etc.
What is the best time of year to have my piano tuned?
In fall, then again in spring. If you are going to have your piano tuned only once per year, it's best to have the service during the same month each year.
What hours do you work?
Monday through Friday, 8:00 to 6:00; though I will make exceptions for the occasional evening or weekend appointment. Performance venues, churches, and schools often require odd hours, and I am happy to accept this as a responsibility of my profession.
What is a pitch raise/lowering?
When a pianos pitch strays too far from standard pitch (A4=440), I must tune the piano twice. This is to Preserve your instrument's integrity, and not compromise the fine tuning. Also referred to as a Double Tuning. These tunings are performed consecutively, during same visit. The first is a "rough in" to stabilize string tensions. The second is the fine tuning.
What is that box you have?
I often use an ETD (Electronic Tuning Device). My Sanderson Accu Tuner enables me to produce accurate pitch targets (I can match your piano to another instrument), and helps establish temperament for some harmonically-challenged spinets and consoles. Rest assured I ALWAYS use my ears for temperament, intervals, bichords, and trichords.
What does regulation refer to?
Regulation is the process of mechanically adjusting your piano for optimal performance. Over time the many natural fiber parts compress, bind, wear, or break. Regulation mends, adjusts, and re-sets the parameters. This improves touch, repetition, dynamics, and overall performance!